Customer Testimonials

Testimonial by: Dennis

Date added: 10/01/2009

Title: ...meets — no exceeds — the customers needs and expectations...

Brian & Carrie, Your feedback form did not leave enough room for me to write my thoughts regarding my vehicle purchase *** First and foremost, buying the Honda Accord from you was the most pleasurable experience l've ever had when purchasing a vehicle The business model that you’ve incorporated is well thought out and meets — no exceeds — the customer's needs and expectations I like: *No-haggle and fair price for the vehicles *Reasonable documentation fees *Total purchase price was shown to me before we inspected the vehicle *Complete disclosure of what you know about the vehicles history and repairs *Inspecting the vehicle with Brian as he points out the most minute flaws and areas where possible prior body work was done. (Brian is more picker than I am and thats a good trait to have when selling vehicle&) *Disclosing the work the Vail Motors has done on the vehicle and showing me the actual repair orders *No pressure to buy an extended service warranty — Vail Motors already provides it *Carrie handled the paperwork very efficiently and professionally *Carrie let me test drive the vehicle on the roads I wanted to go on and uttil I was satisfied *My additional requests were taken care of promptly *Following up with the thank you card and photo are a nice touch I’m impressed with your teamwork and you actually made purchasing my vehicle fun! Dennis

Testimonial by: Anthony Payton

Date added: 10/07/2009

Title: ...It’s everything I expected and more...

Hey Brian, Man I just wanted to let you know how pleased I am with the 600rr you sold me! It’s everything I expected and more. I really appreciate your honesty and efforts in making the deal happen. Thanks!!

Testimonial by: Eric Bruce of Tucson

Date added: 11/11/2009

Title: Best Prices....anywhere?

You guys rock! I searched all over town for riding gear and was blown away at what some places were charging. You guys beat everybody I found hands down in price.....even some online outlets! Plus the customer service was fantastic. I will be doing all of my riding gear purchases from Gear Up from now on and I'm also referring all my friends/family your way. Thanks again.....

Testimonial by: David Yubeta

Date added: 06/18/2009

Title: The surprise of surprises!

The surprise of surprises!..I came away with a positive buying experience from a dealer! My son and I had been looking for a street motorcycle for quite some time and found that Vail Motors had exactly what we were looking for at their showroom. Then the fun started! Brian turned out to be the most knowledgeable and ‘user’ friendly salesperson I have had the pleasure of working with. He answered all my rookie questions with the utmost confidence of a true professional. We quickly found out that Brian also possesses all the “hook ups” you need for accessories and service of your vehicle. I came away feeling like we had established a friendship and lasting relationship. Couple all this with his capable wife, Carrie, who possesses a black belt on the operation of the computer and soon we had all our paperwork in order. Needless to say, I would recommend Vail Motors to all my friends and family. The quality of service, warranties, hassle free commitment made this one of the most pleasant buying encounters I have ever had. Kudos Brian and Carrie!

Sincerely,
David Yubeta